Always a challenge

Nothing is simple anymore. Some days it seems that everything is a challenge. You can't just pick up the phone and call a company to ask a question. You have to listen to instructions, hope that you select the right number, wait for fifteen minutes and then hopefully, you might be connected with another human. Often you are told to call back because of high call volumes. Or you are advised to go online to solve your problem. Every store, every company wants you to set up an online account. You can't just pay them. Recently my elderly mother was advised to go online to pay for mass intentions at her church. No more visiting with the church secretary and handing over some cash. That is so old school. Okay, so I am sounding elderly myself now. It's just that after a long absence here, I decided to update my blog and find that there is a new format (interface) to learn. I am severely challenged in technical matters already. Having to navigate a new format is a hurdle I don't need. So, please bear with me as I struggle to adjust. Whenever I feel frustrated with technology I wonder how the rest of the population is managing. I'm no genius but I have a reasonable education and work experience. What about the portion of our population without those advantages? Those who, through no fault of their own, have been left in the dust as society has done this enormous pivot? How can they keep up? (Right now I can't figure out how to space out these paragraphs!)